Once validated, the order can no longer be modified.
In case you have made a mistake, you should contact customer service who will try to help you resolve the issue.
Orders
How can I make changes to an order I have already placed?
I have not received an order confirmation email?
Sometimes emails are redirected to “junk mail” or “spam”; remember to check.
After placing your order, we will send you an e-mail confirming it. We also inform you when your items are sent. To be sure you receive these emails, remember to add the following address to your contact list: contact@1001extensions.com
What are the delivery times?
All our packages are sent within 24/48 hours from our warehouses, the delivery time from this date is then 3 to 8 working days.
We also offer loss and theft insurance to guarantee your order during transport.
Our products are sent in bubble envelopes or overprotected cardboard boxes for optimal protection during transport.
What are the international taxes, customs fees, etc.? to the charge?
You should not have to pay customs fees, as they are included in the amount of your purchase. If you have any, please contact our customer service: contact
When will I receive my order?
Delivery times vary from 3 to 8 working days. If your order has been shipped, we invite you to track your package using the link we sent you.
What should I do if I never received my order?
If your order has been shipped, we invite you to track your package using the link we sent you.
If this is not the case, we invite you to contact customer service: contact